FAQs

Shipping times vary based on your location, weather conditions, and holiday schedules. Most orders are delivered within 3 to 5 business days after they are shipped.Please click here to read more on our shipping policy.

Orders placed after 5:00 PM Monday through Friday will be processed and shipped on the next business day. Orders placed on Saturday or Sunday after 3:00 PM will be processed and shipped on Monday. Please note that holidays may affect processing and delivery times

Login to your account on thecoffeecolony.comGo to "My Rewards" tabYou will see your reward balance here, and if you have enough beans for a reward, you'll find a button says " Redeem Beans"Click on the "Redeem Beans" button, and a pop up box will appear and ask you if you want to redeemSelect the "Redeem" button, and then copy the code by pressing "Copy" buttonAfter adding the products into your cart, enter the promo code

You can purchase an eGift card for yourself or someone else here.

Redeeming a gift card is very different than a promo code. It's a payment method, not a discount, so it must be redeemed under payment method:Add products to your cart and click on the checkout buttonEnter your shipping & delivery method and navigate to paymentCheck "Redeem a gift card" box and enter the gift card codeProcess with the rest of the checkout process and enjoyIMPORTANT: eGift cards apply to online shopping only, not in storeeGift cards will expire 1 year from purchase date